How do I delete my account?
Open the app, go to Settings → Delete Account, and confirm. This permanently removes your profile, learning progress, onboarding responses, and any interaction history. If you can’t access the app, email us from your registered address.
SPARK never sends me a nudge — what’s wrong?
Nudges require location, notification, and optionally calendar permissions. Check your device settings. On iOS, background location must be set to “Always.” If problems persist, contact support with your device model and OS version.
I forgot my password.
On the login screen, tap Forgot Password. You will receive a one-time code at your registered email to reset your password.
How do I report a bug or request a feature?
Email us at nus-chill@nus.edu.sg. Screenshots and steps to reproduce are extremely helpful.
Is SPARK free?
Yes. SPARK is a free micro-learning app. We do not sell in-app purchases or subscriptions.
Who is behind SPARK?
SPARK is a project of the Centre for Holistic Inquiry into Lifelong Learning (CHILL) at the National University of Singapore. Learn more at chill.nus.edu.sg.